Not a terrible shop per se, but there are nuances. 1) They once claimed my car needs A/C charged. Great. We charged it. There was very little improvement but ok. Some 4 months later I come back for an oil change. They stated my A/C needs to be recharged. I brought them THEIR receipts to show they did the job a few months prior. To which the Scott guy stated he somehow missed the record of it. Ok. 2) After yet another oil change the same Scott guy stated the side markers are out on my 2004 4runner. These are small bulbs in the headlights which are very inexpensive. $600. Six hundred dollars. I almost fell from my chair. The Scott guy claimed bumper cover removal was required. Wow. I got my car from them and the first thing I did was look that up. The repair manual explicitly stated bumper cover removal IS UNNECESSARY. I replaced my side markers in 20 minutes at a local O'Reilly's. It is bold and stupid of you to assume I won't look that up. And it is bold and stupid of you to assume I can't do basic repairs. People please be very careful with what they are telling you and definitely get a second opinion if proposed repairs are expensive. There are no reasons to believe this is an honest shop.
Friendly and efficient service, no surprises. Would definitely use them again.
I received a notification on my car that my front tire was losing air quickly from what I assumed was a hole (due the amount it was losing in such a short amount of time). I had my young daughter with me in the car and didnt have much time before we may have been stranded on the side of the road. Tonys Auto Shop was thankfully nearby and we were able to get service right away. Mike was incredibly helpful and changed out my spare tire quickly so I could at least drive it to the dealership. It could have been a different scenario that evening and Im thankful for Mike and the dealership for stepping in to get me back on the road quickly and safely.
Thorough work and analysis.
The service resolved the immediate issue, but the final outcome did not reflect the level of craftsmanship expected from a specialized garage door technician.
Fast, easy, and good deal for the rotation and oil change
We were smelling gas in the car and as it turned out, there was a leak in the gas line and that had to be replaced Do you wanna go outside
I got a flat tire right in front of shop this morning and one of the employees was very kind to come out and help switch out my tire for me. THANK YOU!
Just plain GREAT customer service. Timely. Up front pricing. On time. Questions answered!
Thank you very much Bill! All of us at Tony's Auto Service Center really appreciate that
Friendly, efficient, up-front, and didn't man-splain ;)