About Our Staff

Meet the Staff at Tony's Auto Service Center

Some comments from our crew

"My relationship with Tony's Auto has been a long and pleasant experience. Starting with Tony’s father 30 years ago I have learned much about how to properly diagnose and repair cars as well as how to greet and talk to customers in terms they can understand. My current role at Tony’s has several responsibilities. I am the lead technician in charge of all diagnosis and repairs. I am a mentor to Tyler and Jose and assist Juan and Scott when they have problems. I also help Dan and Catherine to put technical terms into laymen’s terms so they can explain to customers why the repair is needed and what work was done. I also receive many calls from other shops and help them find the proper information to properly diagnose problem cars.

We try to foresee possible problems such as additional parts before selling the job. There are times when an additional part just breaks due to age or even a technical error. When this happens we stop and tell the service and parts manager so they can get a price and call the customer if additional funds are needed to repair the vehicle. Often there is not additional labor just the price of the part."

Ron Hunt

"I love working for Tony's because they treat customers like family. They do not pressure sell customers in to buying repairs, they advise on work needed and prioritize for them. I also am very proud of the fact that we are almost green, I appreciate that we are doing our part to save the environment.

When we are performing a repair and it is found that another part is going bad or has broke, we stop and give the invoice back to the parts manager for a revised estimate so the customer stays involved. If labor to repair additional problem is crossover labor, labor is discounted to actual time to perform additional repair."

Scott Petrie

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