Tony Guido is the second-generation owner of Tony's Auto Service Center. Tony serves on the Better Business Bureau's Automotive Repair and Advisory Committee (ARAC); he served as chairman of that committee in 2006 and 2007. He has served on the NAPA Auto Care Advisory Board and the American Automobile Association (AAA) Advisory Board. He is also the facilitator/co-founder of the Auto Repair Partners of Arizona (ARP of AZ) which reviews and looks at the future trends and management of independent auto repair shops.
Catherine Guido is general manager of Tony’s Auto Service Center. She has earned her Management degree from AMI Institute and has extensive training in service consulting. Catherine became engaged this year and added to her brood a new breed. Catherine has worked at Tony's since 1996. Catherine has three grown children and a large extended family she treasures and spends her free time with.
Scott Petrie is our assistant manager here at Tony’s Auto. Scott has over 27 years of automotive experience; 22 of those years right here at Tony’s. Scott is an ASE Master certified technician and service consultant with a high level of enthusiasm and commitment to customer service. Scott looks forward to helping customers, as well as mentoring some of the newer technicians. Scott was a technician before becoming assistant manager in 2010. His wife has been commenting about his ever-expanding waist line since taking over this position.
Tyler Grant started with Tony's as a student at Universal Technical Institute in 2004 and stayed with us after his graduation as a technician. He is an ASE Master Certified Technician and is working on his L1 certification. Tyler spends a great amount of time as a teen mentor in his church youth group. Each year since being employed with us, Tyler has gone to Hermosillo, Mexico, for a week with his church impact group and completed a building project. This year he helped build an additional home at the Casa Esperanza orphanage.
Ron Hunt, our lead technician, has been with Tony the longest. He has worked with Tony and his father since 1978, starting at their original shop at 44th street and Thomas. Ron is a L1 Master ASE certified technician. He also has Associates degrees in Computer Technology and Robotics.
Ron has been married for 31 years and has a daughter in college. Ron and his family helped raise money for Detour Theatre Company selling tickets for Macys "Shop For a Cause." Ron spends his free time with his family and enjoys NASCAR racing and building/playing on computers.
Juan Valdez has been with Tony’s since 2001. Juan is a L1 Master ASE certified technician. He has been married for 11 years and has a young son, who must be the "cutest kid in the universe." In his free time, Juan and his son enjoy video games and car racing.
Jose is our youngest technician. He graduated from Universal Technical Institute and has been with our two locations for seven years. He is a conscientious and disciplined member of our team. Jose has a positive attitude and persevered through some difficult times.
Some comments from our crew
My relationship with Tony's Auto has been a long and pleasant experience. Starting with Tony’s father 30 years ago I have learned much about how to properly diagnose and repair cars as well as how to greet and talk to customers in terms they can understand. My current role at Tony’s has several responsibilities. I am the lead technician in charge of all diagnosis and repairs. I am a mentor to Tyler and Jose and assist Juan and Scott when they have problems. I also help Dan and Catherine to put technical terms into laymen’s terms so they can explain to customers why the repair is needed and what work was done. I also receive many calls from other shops and help them find the proper information to properly diagnose problem cars.
We try to foresee possible problems such as additional parts before selling the job. There are times when an additional part just breaks due to age or even a technical error. When this happens we stop and tell the service and parts manager so they can get a price and call the customer if additional funds are needed to repair the vehicle. Often there is not additional labor just the price of the part.
– Ron Hunt
I love working for Tony's because they treat customers like family. They do not pressure sell customers in to buying repairs, they advise on work needed and prioritize for them. I also am very proud of the fact that we are almost green, I appreciate that we are doing our part to save the environment.
When we are performing a repair and it is found that another part is going bad or has broke, we stop and give the invoice back to the parts manager for a revised estimate so the customer stays involved. If labor to repair additional problem is crossover labor, labor is discounted to actual time to perform additional repair.
– Scott Petrie
