From left: Jeremy Rodgers, Dan Farnham, Scott Petrie, Tyler Grant, Tony Guido, Ron Hunt, Juan Valdez and Catherine Guido.

Tony Guido is the second-generation owner of Tony's Auto Service Center. Tony serves on the Better Business Bureau's Automotive Repair and Advisory Committee (ARAC); he served as chairman of that committee in 2006 and 2007. He has served on the NAPA Auto Care Advisory Board and the American Automobile Association (AAA) Advisory Board. He is also the facilitator/co-founder of the Auto Repair Partners of Arizona (ARP of AZ) which reviews and looks at the future trends and management of independent auto repair shops.

Catherine Guido is General Manager of Tony’s Auto Service Center. She has earned her management degree from AMI Institute, and she has extensive training in service consulting. Catherine is “Tony’s favorite sister in the whole, wide world,” (don’t tell the other two) and has worked at Tony’s since 1996.

Scott Petrie, Mr. Congeniality, has worked for Tony's since 1990. Scott is a L1 Master ASE certified technician. He has been married for 15 years and has one daughter. Scott enjoys cooking (but not his own) and NASCAR racing. He also has an extensive NASCAR collection.

Tyler Grant has been with us since 2004. He started at Tony’s as a student at Universal Technical Institute and stayed with us after his graduation as a technician. He is now an ASE Master certified technician. Tyler is very active in his church and is sound manager for their teen choir.

Ron Hunt, our ace technician and avid computer game expert, has been with Tony's the longest. He has worked with Tony and his father since 1978, starting at their original shop at 44th street and Thomas. Ron is a L1 Master ASE certified technician. Ron has been married for 30 years and has a daughter in college. Ron spends his free time with his family and enjoys NASCAR racing and building/playing on computers.

Juan Valdez has been with Tony’s since 2001. Juan is a L1 Master ASE certified technician. He has been married for 11 years and has a young son, who must be the “cutest kid in the universe.” In his free time, Juan and his son enjoy video games and car racing.

Some comments from our crew

My relationship with Tony’s Auto has been a long and pleasant experience. Starting with Tony’s father 30 years ago I have learned much about how to properly diagnose and repair cars as well as how to greet and talk to customers in terms they can understand. My current role at Tony’s has several responsibilities. I am the lead technician in charge of all diagnosis and repairs. I am a mentor to Tyler and Jose and assist Juan and Scott when they have problems. I also help Dan and Catherine to put technical terms into laymen’s terms so they can explain to customers why the repair is needed and what work was done. I also receive many calls from other shops and help them find the proper information to properly diagnose problem cars.

We try to foresee possible problems such as additional parts before selling the job. There are times when an additional part just breaks due to age or even a technical error. When this happens we stop and tell the service and parts manager so they can get a price and call the customer if additional funds are needed to repair the vehicle. Often there is not additional labor just the price of the part.

— Ron Hunt

I love working for Tony’s because they treat customers like family. They do not pressure sell customers in to buying repairs, they advise on work needed and prioritize for them. I also am very proud of the fact that we are almost green, I appreciate that we are doing our part to save the environment.

When we are performing a repair and it is found that another part is going bad or has broke, we stop and give the invoice back to the parts manager for a revised estimate so the customer stays involved. If labor to repair additional problem is crossover labor, labor is discounted to actual time to perform additional repair.

— Scott Petrie

I have been working at Tony’s Auto for the last 2 months and started at 25th Street Automotive over 4 years ago. I like the environment and the knowledge I am gaining at Tony’s. All the Technicians are talented in their profession. Everybody treats each other with respect and assist each other when needed. Unfortunately, you do not see that much these days with other shops. I like how each tech takes their time and effort on each vehicle and manage to be efficient. Every technician is responsible to find the most accurate information for what is needed on each car. Tony’s has some of the best techs I have seen. Having 4 ASE Certified Techs here really makes you feel like you are working with the best. I look forward to gaining more knowledge and becoming a more efficient tech here at Tony’s. I know I will have the support I need to do that because they all assist each other here.

If a technician accidentally breaks a part, they immediately let the manager know of the situation so a decision can be made as to the responsibility and if there will be further estimate to call the customer with.

I have served my community through donating blood and plasma. I really do not like the feeling of the needle going in but know it is worth it that I am saving lives. This year I hope to do more community service as I lacked the effort last year. I am looking forward to a wonderful year here at Tony’s.

— Jose